Burcham Hills Retirement Center is a senior living community located in East Lansing, Michigan, offering a continuum of care services, including independent living, assisted living, memory care, skilled nursing, and rehabilitation. Certified by Medicare and Medicaid, and serving as a Medicare participant since 1978, the facility is equipped to provide care for up to 105 residents. Burcham Hills supports a range of medical and daily living needs, accommodating residents who require full assistance with bathing, eating, dressing, and toileting. The community offers continuing care, which allows residents to access higher levels of support as their needs change, and provides specialized services in memory care and incontinence care. On-site medical support includes nurses, medication management and coordination, pain management services, an on-site podiatrist, stroke care, orthopedic rehabilitation, and diabetes care. Therapy services are comprehensive, with dedicated departments for occupational, physical, and speech therapy, as well as recreational therapy. Residents also have access to a therapy room and benefit from dental care and ambulatory assistance as required.

Burcham Hills is designed to help residents maintain a comfortable lifestyle with amenities such as a barber/beauty salon, secured community areas for those needing increased safety, and spaces for clubs and social communities. Laundry and dry cleaning services are provided, as well as assistance from staff specialized in memory care. Resident and family counseling is available to support both individuals and their loved ones during transitions or care planning. The facility maintains a resident and family council, offering a forum for ongoing feedback and advocacy. In partnership with Sparrow Hospital, residents have streamlined access to additional healthcare services as needed.

Transportation services at Burcham Hills include complimentary transportation for both medical and non-medical purposes. This service supports residents in attending off-site medical appointments, as well as running errands, shopping, or participating in community activities beyond the campus.

Reviews of Burcham Hills Retirement Center show a mixed experience. Positive feedback highlights caring and compassionate staff, engaging activities, attentive communication, and recent campus improvements. Families describe high satisfaction with therapy departments, end-of-life care, and the variety of social opportunities. However, there are repeated concerns about inconsistencies in care standards, including reports of delayed response times, lapses in hygiene, communication gaps between staff and families, and concerns over management and food quality. Specific issues mentioned include inadequate care for dementia patients, premature rehabilitation discharge, and a lack of individual attention. Given the contrast in experiences, families considering Burcham Hills are encouraged to actively monitor their loved one’s care and maintain clear communication with the staff to address any concerns. The facility's array of care services and amenities, ongoing improvements, and hospital affiliation provide support for a variety of health needs and life transitions.

Costs at this community start at $2,100 and range up to $5,672. The average price in the community is $3,886, which is less than the average price in the area of $4,435. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.