Brookside Healthcare Center is a skilled nursing facility located in Redlands, California. The center provides 24-hour nursing care alongside both short-term rehabilitation and long-term care options. Brookside is certified by Medicare and Medi-Cal, participating in these programs since January 1, 1981. The facility supports up to 89 occupants and offers care spanning nursing home services with additional support for assisted living. Residents receive assistance with activities of daily living, including full assistance with bathing, eating, dressing, and toileting. The center's medical and support staff administer care for a range of needs, including wound care, hospice, management of depression, and memory care conditions. Special services are available, such as dental care and podiatry, as well as structured physical, occupational, and speech therapy, typically conducted in dedicated therapy areas on site.

Brookside Healthcare Center features organized clubs and community groups for residents, as well as opportunities for counseling for both residents and families. Medical oversight is delivered by licensed nurses around the clock. Support for those with advanced or complex care needs is available, including wound management and end-of-life comfort care through hospice services. Residents also have access to physical, occupational, and speech therapy, targeting recovery from surgeries, illnesses, or injuries, with rehabilitation reviewed positively in some resident and family feedback. Memory care services and emotional support for depression are also provided.

According to recent resident and family reviews, Brookside Healthcare Center demonstrates both strengths and challenges. Many reviews mention attentive and friendly staff members, with individual nurses and aides recognized for their compassionate service. The facility’s physical therapy and rehabilitation programs receive positive marks, with several families noting successful outcomes. The environment is often described as clean, and there are reports that staff get to know residents personally. However, concerns have been raised about understaffing, delays in responding to residents' needs, and communication challenges. Some reviews describe issues such as crowded rooms (typically three people per room), shared bathrooms, food quality, and occasional lapses in hygiene or medical follow-up. Complaints regarding inconsistent care and delayed response during emergencies are noted, with some families expressing dissatisfaction over problem resolution. Overall, the quality of care and resident experience at Brookside Healthcare Center appears to vary, potentially influenced by staffing levels and individual caregiver attention.

Costs at this community start at $1,750 and range up to $9,050. The average price in the community is $5,400, which is less than the average price in the area of $5,830. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.