Brookdale Urbana

I would rank all categories as 5. And if I could give an even higher score to the activities available, I would! The activity directors do an AMAZING job of providing a wealth of activities for everyone. We would highly recommend Brookdale Urbana to other families based on the experience we have ha...

I would rank all categories as 5. And if I could give an even higher score to the activities available, I would! The activity directors do an AMAZING job of providing a wealth of activities for everyone. We would highly recommend Brookdale Urbana to other families based on the experience we have had so far.

I’m [name removed] (POA) for my Mother, [name removed]. I, with my family’s blessings, made the decision to move my Mother to Brookdale from another care facility. The difference has been remarkable. Mom has advanced dementia and has increasingly been a difficult patient to handle. Brookdale has...

I’m [name removed] (POA) for my Mother, [name removed]. I, with my family’s blessings, made the decision to move my Mother to Brookdale from another care facility. The difference has been remarkable. Mom has advanced dementia and has increasingly been a difficult patient to handle. Brookdale has performed exceptionally well. One of the great improvements that we looked for was staff turnover.At Brookdale it has been minimal. That speaks volumes. Consistency and a stable atmosphere are paramount to us. Brookdale’s approach is in tune with the disease and understands it. Cleanliness is top notch. Keeping us aware of Mom’s issues and how they are being handled has been a breath of fresh air. Until you have seen your loved one neglected and under unnecessary mistreatment you can’t truly appreciate how outstanding Brookdale is. We have been there. I could go on and on but Will stop here and simply say Brookdale is professional top to bottom. We can sleep at night knowing she is in good hands.

I would highly recommend Brookdale for anyone seeking Memory Care for a loved one. My family's experience was probably a bit unique because my Dad was not there very long. His health declined unexpectedly and rapidly shortly after he moved in. However, the staff was wonderful. They were very proacti...

I would highly recommend Brookdale for anyone seeking Memory Care for a loved one. My family's experience was probably a bit unique because my Dad was not there very long. His health declined unexpectedly and rapidly shortly after he moved in. However, the staff was wonderful. They were very proactive about making my Dad feel welcome and coming up with activities that he might enjoy. They genuinely seemed to care about how he was doing and about him as a person. Then, when it became apparent that his health was declining faster than anyone had expected, the nurses helped our family to navigate the difficult process of helping him at the end of his life. We felt their love and caring for my Dad and for us and it gave us peace of mind even as we were all grieving. I really can't fully express how much having them on our team helped my family.

My first respite stay was great; however, the recent second respite stay, while I recovered from surgery, was even better. Programs and activities were wonderful. The fitness classes were accessible to all residents, regardless of condition. as well as activities with memory care. Food was well prep...

My first respite stay was great; however, the recent second respite stay, while I recovered from surgery, was even better. Programs and activities were wonderful. The fitness classes were accessible to all residents, regardless of condition. as well as activities with memory care. Food was well prepared and nicely served. Admins were great to work with and residents, as usual, were a joy to meet.