Brookdale Torbett is a memory care community located in Richland, Washington. The facility specializes in providing care and support for individuals living with Alzheimer’s disease or other forms of dementia. The community is secured and designed specifically to meet the needs of residents with memory loss, featuring tailored layouts, indoor and outdoor walking paths, and activity programs that support cognitive engagement. Staff at Brookdale Torbett offer assistance with activities of daily living, including full support for bathing, eating, dressing, and toileting. The facility also provides medication management, diabetes care, and incontinence care. The caregiving staff speak English and Spanish, allowing communication with a broader range of residents.
Within the community, residents have access to a range of amenities and structured activities. These include scheduled fitness programs, a barber and beauty salon, club and community groups, and both indoor and outdoor spaces for walking and recreation. Ambulatory care is available for residents who require help with mobility, and supervision is maintained throughout the secured premises to support resident safety. Brookdale Torbett operates exclusively as a memory care community, focusing on residents with dementia and related conditions, with programming and environment tailored to accommodate and support their cognitive needs.
Transportation is available to residents at Brookdale Torbett as a complimentary service. This transportation can be used for both medical and non-medical purposes, providing residents with access to appointments, errands, and offsite activities as needed.
Reviews reflect a broad spectrum of experiences with Brookdale Torbett. Some families positively note caring staff, good communication, clean facilities, and meaningful updates, with several praising the sense of safety and management responsiveness. However, a significant number of critical reviews reference inconsistency in standards of care, concerns over understaffing, and lapses in cleanliness and supervision. Complaints include unsanitary conditions, infrequent personal care, missing personal items, and limited engagement beyond minimal activities. The quality and reliability of staff- and executive-level leadership is described variably, with some families reporting strong support and others dissatisfied with slow responses to issues. Meal quality and activity options receive mixed feedback. Families considering Brookdale Torbett are advised to conduct thorough tours and maintain ongoing oversight to ensure that the care meets their expectations and their loved one’s needs.
Brookdale Torbett continues to provide personalized assistance with daily activities, medication management, and a range of support options for residents. The facility’s home-like environment and emphasis on balancing independence with supportive care are central to its service model. No major recent changes or developments have been noted in public sources.
Costs at this community start at $5,160 and range up to $5,380. The average price in the community is $5,270, which is more than the average price in the area of $4,717. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.