Brookdale Robinwood, located in Gastonia, North Carolina, is a senior living facility offering assisted living and memory care services. The community is designed to support residents who require help with daily living activities, such as bathing, eating, dressing, and toileting, for which full assistance is available. The facility accommodates residents with varying needs by providing individualized care plans, and it operates a structured schedule of activities and wellness initiatives tailored to maintain or improve residents’ independence.
Care and medical support at Brookdale Robinwood includes 12-16 hour daily nursing coverage, on-site nurses, and specialized support for residents managing diabetes, incontinence, wound care, and ambulatory needs. The facility also provides medication management and has arrangements for visiting optometrists. Residents have access to occupational and physical therapy, which takes place in an on-site therapy room, as well as mental wellness programs aimed at supporting cognitive and emotional health. For those requiring memory care, there are dedicated programs and specially trained staff to assist individuals living with Alzheimer’s disease and other types of dementia. Hospice services are available to residents with advanced needs, and efforts are made to support comfort and dignity.
The amenities at Brookdale Robinwood include laundry and dry-cleaning services, a barber/beauty salon, fitness programs, yoga sessions, and a variety of clubs and communities that encourage social engagement. Organized activities are coordinated by an activities team to provide opportunities for recreation and connection among residents. The facility’s dining services offer prepared meals, though residents and families have noted concerns about food quality, limited choices, and occasional shortages, as well as the restrictive nature of set meal times and assigned seating.
Transportation at Brookdale Robinwood is available via transportation arrangement for non-medical purposes. This service is provided to help residents access community outings, shop, or attend local events, enhancing their ability to remain socially active and independent outside of the facility. The transportation does not include rides for medical appointments.
Based on resident and family feedback, experiences at Brookdale Robinwood vary. Many appreciate the friendliness and attentiveness of direct care staff, the cleanliness of the environment, and the variety of activities provided. However, recurring issues have been reported, including frequent staff and management turnover, administrative unresponsiveness to complaints, communication gaps—particularly in billing—food service dissatisfaction, and organizational challenges. Some families also express concerns about the adequacy of medical support for higher-needs residents and lapses in mobility assistance. The physical environment and room appearance are generally well-received, even as some feel the overall value does not match the price. In summary, Brookdale Robinwood provides a range of services and amenities for seniors requiring assisted living and memory care, with a mix of positive features and ongoing operational challenges noted by families and residents.
Costs at this community start at $3,000 and range up to $3,395. The average price in the community is $3,198, which is less than the average price in the area of $4,623. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
