Brookdale Richland is an assisted living community located in Richland, Washington. The facility provides residential care for older adults who require support with daily living activities, along with a secure memory care wing for individuals living with Alzheimer’s disease and other forms of dementia. Brookdale Richland offers a combination of care services, engaging programs, and amenities intended to support resident independence, safety, and quality of life.

Care and medical support at Brookdale Richland includes assistance from nursing staff, management of incontinence, ambulatory care, diabetes care, hospice support, and medication management. Nursing professionals are available to oversee residents’ health needs and coordinate with external medical providers as necessary. The community offers help with activities of daily living, including full assistance with bathing, eating, dressing, and toileting. Laundry and dry cleaning services are provided for residents, and support with housekeeping is available on a regular schedule. There are amenities like an on-site chapel that accommodates spiritual needs, a barber and beauty salon for grooming, and club and community programs that provide residents with social and recreational opportunities. Memory care services are structured within a secured area, with specially trained staff and activity programming that focuses on supporting cognitive function. Services and programs are offered in English and Spanish to accommodate residents’ language preferences.

Brookdale Richland offers both complimentary and fee-based transportation options for its residents. Transportation is available for medical appointments, errands, and community outings, with the purpose of supporting residents’ ability to attend healthcare visits, complete personal business, and participate in external activities as needed.

Review summaries from residents and family members note that Brookdale Richland is often commended for friendly and caring staff, engaging activities, and a social, comfortable atmosphere. Individual staff members are frequently praised for their dedication and approachability, with positive attention given to personalized care, pet-friendly policies, privacy, and a welcoming environment. However, feedback indicates ongoing concerns with staff responsiveness, particularly regarding delayed assistance with call buttons, inconsistent help with meals or laundry, and periodic delays in addressing maintenance or health issues. These concerns are sometimes attributed to staff shortages or administrative turnover. Comments on facility upkeep are mixed, with some describing the building as well-maintained, while others mention issues like unpleasant odors or signs of wear. Communication from management and billing practices have also drawn critique. Despite these challenges, many residents value the social environment and the sense of community. Those requiring higher levels of care, however, emphasize the need for more consistent support.

Recent web sources confirm that Brookdale Richland continues to provide individualized care plans, memory care programming, and amenity offerings without significant recent changes in services. The community maintains a focus on supporting residents’ quality of life through ongoing engagement and personalized assistance.

Costs at this community start at $4,050 and range up to $5,964. The average price in the community is $5,007, which is more than the average price in the area of $4,906. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.