Brookdale Palm Coast

I have been a resident here for almost a year now and for the first time in years I have made new friends. I am eating better, feeling better and sleeping better. Talking with others has made me happier. I am thankful to be here.

I toured Brookdale Palm Coast. I like the staff that I met. I like the cleanliness of the facility, the layout of the rooms, and the offerings that they had. They offer rehab assistance, help with meds, clean the rooms once a week, help with the laundry, and they check on the residents periodically ...

I toured Brookdale Palm Coast. I like the staff that I met. I like the cleanliness of the facility, the layout of the rooms, and the offerings that they had. They offer rehab assistance, help with meds, clean the rooms once a week, help with the laundry, and they check on the residents periodically that may be in their rooms and not moving around quite a bit. So all of that appealed to me. The staff who toured me, her name was Liz, and she didn't rush. She asked us questions and listened to what I had to say and answered all my questions. During the tour, she took her time, and showed me a couple of different apartments just so I would have an understanding (not just from looking at a drawing on a floor plan) of how the apartments were set up. I like that the hallways were very, very wide. It's a square where you could go from one side to the other easily and find your way back so you wouldn't get lost or confused. Everything was on one floor, which I thought made it very convenient for the residents. They didn't have to worry about using an elevator or going up any stairs. Also, I like the fact that the rooms were wide enough for one to get a wheelchair through all the doorways. There were no unusual angles to the rooms.

We toured Brookdale Palm Coast for my mother-in-law. The thing that I liked the best about them was that it was a small community, only one level. I believe they had 42 apartments there. And so, my mother-in-law liked that and we liked that as well. Since her memory is going, we felt like she would ...

We toured Brookdale Palm Coast for my mother-in-law. The thing that I liked the best about them was that it was a small community, only one level. I believe they had 42 apartments there. And so, my mother-in-law liked that and we liked that as well. Since her memory is going, we felt like she would feel safer there because it's a smaller community. The main person who gave us our tour was very pushy and too much like a salesman, and that was a little bit of a turnoff for us. The rooms are adequate. There's nothing really special about them. They're fine. I don't have anything great to say or anything negative to say. They're just adequate. They're very small. They need to have different options for people when it comes to their meals. My mother-in-law is a vegetarian and they have no other options. The manager was a little rude at the time because she said this isn't a restaurant or a hotel. And that was kind of rude. She was saying that my mother-in-law could always eat their side items like mashed potatoes and vegetables and things like that, which is fine. But it would be nice if they did have some vegetarian options on the menu. At least one at each meal.

My mother is happy there. There are a few little things - the activities and memory care aspect aren't as much as I expected. But they are taking good care of her.