Brookdale New Hope is an assisted living community located in Gastonia, North Carolina. The facility specializes in supporting adults who require assistance with daily living tasks while providing opportunities for independence in a home-like setting. Residents may choose from private or companion suite apartments and have access to a range of amenities, including restaurant-style dining, a therapy room, beauty and barber salon, fitness center, and landscaped outdoor walking paths. Brookdale New Hope’s environment is planned to be clean, well-maintained, and conducive to both social interaction and personal privacy.
In terms of care and medical support, Brookdale New Hope offers assistance with activities of daily living for those requiring full support with bathing, eating, dressing, and toileting. The facility provides 12-16 hour nursing coverage to ensure timely access to clinical support, as well as medication management tailored to individual needs. Specialized care includes incontinence care, ambulatory care for those with mobility challenges, and ongoing diabetes management. A structured mental wellness program is available, and residents with memory challenges can access memory care services, which include a wander guard or similar safety system to support those at risk for elopement. The facility also collaborates with outside providers to support hospice care for residents who require end-of-life support.
Residents benefit from a variety of fitness programs and can utilize a fitness center designed for both group exercise and personalized movement routines. Therapy services, both onsite and coordinated with external specialists, are available in the therapy room. The community’s beauty and barber salon provides grooming services as part of regular personal care offerings. For social engagement, Brookdale New Hope organizes recreational activities, although reviews note occasional gaps in activity programming.
Transportation arrangement services for non-medical purposes are offered, allowing residents access to shopping, community events, and outings that help maintain connections and independence outside the facility. Medical transportation needs may require coordination with external providers or family.
According to resident and family feedback, Brookdale New Hope is regarded for its caring staff, clean surroundings, and strong focus on relationship-building among residents and between staff and residents. Many report satisfaction with rehabilitation and medical care quality, acknowledging responsive staff and positive health outcomes. Positive comments highlight the facility’s atmosphere, dining options, and opportunities for social interaction. However, some concerns are noted regarding staffing levels, wait times, communication about incidents, and billing clarity, as well as the price point when compared to similar communities. Experiences with management responsiveness and personal care delivery are mixed, with several families advising future residents to maintain realistic expectations, particularly if higher-level nursing care may become necessary.
Costs at this community start at $3,000 and range up to $3,775. The average price in the community is $3,505, which is less than the average price in the area of $4,621. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
