Brookdale Monterey is a memory care community located in Lubbock, Texas, dedicated exclusively to serving individuals living with Alzheimer’s disease and other forms of dementia. The facility operates as a secured community and is specifically designed to accommodate the unique needs of memory loss, with features such as clearly marked indoor and outdoor walking paths and security measures to help ensure resident safety. Residents live in private or companion suites, and the community provides common areas aimed at fostering engagement, comfort, and familiarity.

Brookdale Monterey’s care team provides 24-hour support tailored to the needs of individuals with memory impairment. Staff assist with activities of daily living, offering full assistance with bathing, eating, dressing, and toileting. Medication management is overseen by trained personnel to help ensure accuracy. Specialized care is available for residents with conditions such as diabetes, including oversight of medication and dietary needs. Additional services include incontinence care and ambulatory support, accommodating residents who require significant personal care. The daily team also monitors health status and coordinates with healthcare providers as needed. Communication in both English and Spanish is available to support a diverse resident population.

Medical and personal care is complemented by structured programming designed to support cognitive health and social engagement. Residents have access to fitness programs, social clubs, and community activities. Entertainment and exercise groups are offered regularly, and both indoor and secure outdoor walking paths are available to promote physical activity. On-site amenities include a barber and beauty salon for personal grooming. Family and resident reviews indicate that the daily care and activities contribute to a welcoming and energetic environment, although some residents note reduced activity variety on weekends.

Complimentary transportation services are provided by Brookdale Monterey for both medical and non-medical needs, supporting residents in attending medical appointments, personal errands, or community outings as required. This service assists residents in maintaining connections with the wider community and accessing healthcare outside the facility.

Feedback from residents and families often highlights the facility’s cleanliness, welcoming atmosphere, spacious layout, and notably attentive care staff. Staff members, including the current director and individuals like Allison, receive positive remarks for their patience and caring demeanor. However, reviews have also noted areas for improvement, particularly in the administration and communication regarding admissions, billing, and responsiveness to concerns. Some families report frustrations related to transparency about services and rates, as well as occasional lapses in care delivery during emergencies or staffing shortages. Dining services and timely bathroom assistance are areas where some dissatisfaction has been expressed.

Overall, while the frontline caregivers at Brookdale Monterey are recognized for delivering compassionate daily care, persistent challenges exist in administrative processes and communication. The facility continues to provide a secured, memory care-focused environment with supportive routines and services, and is structured around the needs of individuals with memory loss. As of June 2024, there have been no significant recent changes or developments at Brookdale Monterey publicly reported.

Costs at this community start at $4,995 and range up to $6,395. The average price in the community is $5,695, which is more than the average price in the area of $4,459. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.