Brookdale Manlius, located in Manlius, New York, is a senior living community that primarily offers assisted living services, as well as memory care for residents with Alzheimer's disease or other types of dementia. The facility provides support and personalized assistance for seniors who require help with activities such as bathing, dressing, eating, and toileting, specifically offering some physical assistance with these daily tasks. Brookdale Manlius features a range of amenities including restaurant-style dining, regularly scheduled activities, landscaped grounds, and a barber/beauty salon available for resident use.
The care services at Brookdale Manlius are designed to address a wide spectrum of resident needs. Licensed nurses are available to assist with healthcare management, including medication management and diabetes care. On-site wound care and incontinence care support are available for residents who need such specialized attention. Residents also have access to physical and occupational therapy services tailored to individual rehabilitative or mobility needs. For those with mobility challenges, ambulatory care is provided. Hospice care services are available for individuals needing palliative support. The facility offers laundry and dry-cleaning services, and fitness programs including yoga sessions. Residents can also join various clubs and communities overseen by the activities staff, providing regular opportunities for social engagement and enrichment.
Brookdale Manlius offers complimentary transportation services for both medical and non-medical purposes. This includes scheduled rides to local appointments, shopping outings, or community events, supporting resident independence and convenience.
The facility’s approach to daily living balances independence and assistance, with staff available to support residents who require some physical help with bathing, eating, dressing, and toileting. Amenities such as the barber and beauty salon address personal grooming needs on site.
Feedback from residents and families reflects a wide range of experiences at Brookdale Manlius. Positive comments frequently mention caring and attentive staff members, well-maintained common areas, ample activities, and a pleasant atmosphere. Many families appreciate the communication with certain team members and value the enhanced care options for residents with greater needs. However, critical reviews cite challenges related to consistent staffing—highlighting periods of understaffing, high turnover among aides, and long response times to resident calls, especially in emergency situations. Concerns about inconsistent housekeeping, lapses in supervision, security of personal belongings, and internal communication have also been reported. Pricing transparency for additional “a la carte” services is another area of concern, with families sometimes feeling these services do not meet expectations. Opinions on dining experience and menu variety also differ among reviewers.
Several reports note that management response to concerns and incidents has sometimes been lacking, with some grievances—particularly post-incident or after a resident’s passing—not thoroughly addressed. Considering these mixed perspectives, families looking at Brookdale Manlius are encouraged to remain actively involved in oversight of their loved one's care, weighing the facility’s amenities and personalized care options against documented challenges related to staffing, communication, and cost.
As of June 2024, there have been no reports of significant new developments or updates to the services or amenities at Brookdale Manlius from public web sources.
Costs at this community start at $3,225 and range up to $5,720. The average price in the community is $4,472, which is less than the average price in the area of $6,379. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.