Brookdale Lake Highlands is an assisted living and memory care community located in Dallas, Texas. This facility offers a range of care services designed to support seniors with varying needs, including those living with dementia. Residents have access to personalized care plans tailored to individual requirements, alongside assistance with daily activities such as bathing, dressing, eating, and toileting, all of which can be provided at a full-assistance level. The care offerings include 12-16 hour nursing coverage, diabetes management, medication management, and ambulatory support. Residents who require rehabilitation services have access to on-site physical, occupational, and speech therapy. For those dealing with mental health concerns, the community maintains a mental wellness program and can support individuals with psychiatric diagnoses.

Brookdale Lake Highlands is equipped with specialized memory care services, including secure areas and an enclosed courtyard designed for safety and comfort. Additional amenities feature a fitness center, therapy room, and wellness center, alongside fitness programs and yoga sessions to encourage physical wellbeing. Social engagement is fostered through a variety of clubs, community activities, and structured events. The facility offers practical conveniences such as laundry and dry cleaning services, a barber and beauty salon, and podiatry care. Incontinence care and hospice services are also available, as well as language support in Chinese for residents who require it.

For transportation, Brookdale Lake Highlands provides both complimentary transportation for residents and can arrange non-medical transport as needed. These services enable residents to attend medical appointments, complete errands, or participate in off-site activities, supporting independence and community engagement.

Resident and family reviews indicate a mixed experience at Brookdale Lake Highlands. Positive feedback frequently references the compassionate, friendly staff, interactive environment, sense of safety, and structured activities. Many appreciate the cleanliness, dining options, attentive administration, and the family-like atmosphere. Conversely, some families and former staff have raised concerns regarding understaffing, disorganization, inadequate follow-through on care needs, and inconsistencies in management communication and training. The memory care unit is highlighted for both excellent, restorative support and for instances of reported neglect. While many residents and relatives report being content and feeling well-supported, prospective residents should balance these positive aspects with the documented challenges related to staff and administrative consistency.

As of mid-2024, Brookdale Lake Highlands continues to operate with its current amenities and services, with no major renovations or operational changes reported. The facility emphasizes a sense of community and varied wellness programs for its residents, while ongoing feedback from residents and their families underscores the importance of carefully evaluating the consistency of care provided.

Costs at this community start at $1,675 and range up to $4,750. The average price in the community is $3,248, which is less than the average price in the area of $4,690. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.