Brookdale Highlands is a senior living community located in Lakeland, Florida, that provides both assisted living and memory care services. The community supports residents with a variety of care needs, including those requiring assistance with activities of daily living such as bathing, dressing, eating, and toileting. Brookdale Highlands offers a dedicated memory care wing designed specifically to accommodate residents with Alzheimer’s disease and other forms of dementia. Residents benefit from personalized care plans, 24-hour access to trained staff, and continuous monitoring to ensure safety and well-being. The community offers ambulatory care, diabetes care, wound management, incontinence support, and hospice services, and on-site licensed nurses are available to coordinate and deliver medical care as needed. Physical therapy, occupational therapy, and podiatry are accessible to residents, supporting rehabilitation and general health. Medication management is provided to help residents adhere to their prescribed regimens. The community also maintains partnerships with external medical professionals to supplement care services.
In addition to clinical care, Brookdale Highlands features a range of amenities and programming intended to support residents’ quality of life. These include a wellness center, regular fitness programs, and specialized activities for cognitive health, such as clubs, yoga, and enrichment activities tailored for those with memory loss. Residents have access to a barber and beauty salon, laundry and dry-cleaning services, and communal spaces for socializing. The facility places emphasis on creating structured daily routines and social engagement, especially in the memory care wing, which is secured and designed to minimize confusion and promote safety for residents experiencing dementia.
Brookdale Highlands provides complimentary transportation for both medical and non-medical needs, helping residents attend appointments, run errands, and participate in community outings. This service supports residents’ independence and helps maintain connections with the broader Lakeland area.
Feedback from residents and families generally points to a clean, well-maintained environment and a calendar of active programming as notable strengths, with multiple reviewers expressing satisfaction with the community’s ongoing renovations and dedicated dementia care area. Staff are often noted for being friendly, caring, and responsive, assisting residents with transitions and daily routines, and maintaining open lines of communication with families. Nevertheless, some reviews cite challenges such as occasional understaffing, inconsistency in personal care delivery, and concerns about response times, as well as issues with billing, policy clarity, and variations in the quality of dining experiences. Reports of resident isolation or insufficient encouragement to participate in activities have also been noted by some families.
Brookdale Highlands is considered by many families to provide a supportive atmosphere with a range of services and amenities, especially for those with memory-related needs. Prospective residents and their families are encouraged to thoroughly assess the range and intensity of care required relative to the facility’s resources, as review content indicates a mix of positive and negative experiences relating to staffing, administration, and day-to-day engagement. According to publicly available sources and the Brookdale website, there have been no major recent changes to the services or management structure at Brookdale Highlands.
Costs at this community start at $2,595 and range up to $5,995. The average price in the community is $3,592, which is less than the average price in the area of $5,134. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
