Brookdale Ebenezer Road is an assisted living community located in Rock Hill, South Carolina. The facility specializes in providing personalized care and support for older adults in a residential setting. Residents at Brookdale Ebenezer Road receive assistance with activities of daily living, including full support with bathing, eating, dressing, and toileting, allowing for individualized attention that adapts to each person’s needs. The community also offers medication management and diabetes care, with nurses on staff to coordinate health support. Nursing services are available between 12 and 16 hours per day, ensuring medical oversight and response capabilities. Residents in need of therapy can access both physical and occupational therapy. Hospice and wound care services are available for those with advanced care requirements, and the facility provides ambulatory care and incontinence management as part of its clinical offerings.
The community includes a secured environment to support residents with memory care needs, offering specialized programming and safety measures. Mental wellness is addressed through structured programs and the availability of clubs and social groups help promote engagement and connection among residents. Brookdale Ebenezer Road also offers a range of amenities for daily comfort and well-being, such as a barber and beauty salon, fitness programs including yoga, a variety of organized activities, and laundry and dry-cleaning services. Meals are prepared and served in a communal dining area, with attention to dietary requirements and preferences, though experiences with the dining service vary according to resident and family feedback.
Transportation services at Brookdale Ebenezer Road include both non-medical arrangements and transportation at cost. These options address residents’ needs for travel to medical appointments, shopping, recreational activities, and other outings beyond the facility. This helps to maintain residents’ connections to the wider community and to access essential services.
Resident and family reviews indicate a mix of positive and negative experiences concerning care at Brookdale Ebenezer Road. Many appreciate the attentiveness and professionalism of staff, especially citing managers and some nurses for their accommodating and supportive approach. Cleanliness and well-maintained common areas are also recognized strengths. Activities and therapy offerings are highlighted as meaningful, with staff regularly seeking family involvement and modifications to suit individual preferences. Nevertheless, some reviews note inconsistent staff responsiveness, high turnover, and occasional lapses in communication, which can affect the quality of care. Concerns have also been raised about occasional odor issues in resident rooms, follow-up on reported issues, and security. Feedback on meals is mixed, with some residents and families satisfied and others less so.
Brookdale Ebenezer Road is viewed as a provider of structured and personable assisted living services with a focus on health management and daily living support. Families and prospective residents are encouraged to closely monitor communication, staffing levels, and ongoing care quality to ensure consistent service. There have been no recent public reports of changes or developments at the community.
Costs at this community start at $2,495 and range up to $3,945. The average price in the community is $3,185, which is less than the average price in the area of $4,674. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.