Brookdale Creekside is a senior living community located in Plano, Texas, specializing primarily in memory care services for individuals living with Alzheimer's disease and other forms of dementia. The community is designed exclusively for memory care residents and features a secured environment with both indoor and outdoor walking paths, tailored to provide safe and accessible spaces for mobility and engagement. The facility emphasizes a homelike atmosphere and accommodates visits and outings while maintaining a secure setting for those with memory loss.
Care services at Brookdale Creekside include full assistance with activities of daily living, such as bathing, eating, dressing, and toileting. Residents benefit from comprehensive memory care that incorporates personalized care plans, medication management, diabetes monitoring, and incontinence support. The staff can assist residents who require ambulatory care and accept individuals with psychiatric issues. The community features specialized programming designed to promote engagement and cognitive stimulation, including organized fitness programs, social clubs, and events, supported by an activities team. Onsite amenities like a barber/beauty salon and podiatry services are available, contributing to residents' overall well-being.
Brookdale Creekside provides care in English and is set up to address the unique needs associated with memory loss, from the community’s physical design to its staffing and routines. The environment is structured to reduce confusion and create familiarity for residents. Medical support is coordinated with outside healthcare professionals as needed. The community also accommodates residents with medical or behavioral complexities, offering support for psychiatric issues within the context of a secure care environment.
Transportation services at Brookdale Creekside are provided on a complimentary basis for both medical and non-medical purposes. This service helps residents attend offsite medical appointments, run errands, or participate in recreational outings organized by the community, depending on availability and scheduling.
Family and resident reviews of Brookdale Creekside reflect a variety of experiences. Common positive themes include a personable, long-standing staff, an inviting environment, and individualized care tailored to residents’ needs. Many families highlight strong relationships with staff, proactive communication, and a vibrant social environment, particularly due to the efforts of activities directors and care teams. Leadership is often commended for being supportive and responsive, especially during periods of transition.
On the other hand, some feedback points to challenges such as staff shortages following the COVID-19 pandemic, inconsistency in the delivery of promised services (such as outings or certain care requests), issues with food quality, and cleanliness. Occasional concerns involve medication management, resident stimulation, and administration responsiveness. Incidents of missing belongings or neglect have been reported, though less frequently. Financial considerations, including rising rent, are also noted.
Overall, Brookdale Creekside offers a secure and supportive setting for individuals requiring memory care in Plano, with robust support for daily needs and specialized dementia care. Families considering the community are encouraged to actively monitor care quality and communication to ensure consistency and satisfaction. No significant recent changes or developments have been reported at the facility.
Costs at this community start at $3,700 and range up to $5,840. The average price in the community is $4,770, which is more than the average price in the area of $4,539. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
