Brookdale Colonial Heights, located in Kingsport, Tennessee, is a senior living community specializing in assisted living and memory care. The facility supports residents who require varying levels of assistance with daily activities, such as bathing, eating, dressing, and toileting, providing full assistance as needed. Memory care services are available for individuals living with Alzheimer’s disease or other forms of dementia. Staff are trained with specialized memory care education and are equipped to accept residents with psychiatric issues, ensuring that care is informed by current best practices in the field. Residents with diabetes or those requiring wound care can receive tailored support, and licensed nurses are present to oversee healthcare needs, medication management, and coordinate with healthcare providers. Additional rehabilitative services, including occupational and physical therapy, are offered onsite. Hospice care is available for residents in need of end-of-life support. The facility is equipped to manage incontinence care and can assist residents requiring ambulatory support.

The physical environment at Brookdale Colonial Heights is designed to accommodate those experiencing memory loss, with secure, well-maintained grounds, an enclosed courtyard, and spaces intended to minimize confusion and support engagement. Amenities include a barber and beauty salon, laundry and dry cleaning services, restaurant-style dining with nutritious food offerings, and a range of social opportunities through clubs, community activities, and classes such as yoga. The community regularly organizes engagement activities to promote social connection, mental stimulation, and physical fitness for all residents.

Transportation services at Brookdale Colonial Heights are available for both medical and non-medical purposes. Complimentary transportation is provided for necessary appointments and outings, while additional transportation at cost can be arranged for other needs. This enables residents to attend medical appointments, participate in community activities, and access local services as required.

Feedback from residents and family members consistently highlights the cleanliness of the environment, the welcoming atmosphere, and the professionalism and compassion of the staff. Families and residents report that the care team is attentive, respectful, and communicative, providing regular updates and supporting smooth transitions for new residents. Reviews indicate that the staff prioritizes residents’ wellbeing and strive to create a homelike and secure setting. Meals and activity programs are generally well-received for their variety and quality, and the secure courtyard is appreciated for providing a safe outdoor space. Though some rare concerns have been expressed regarding procedural aspects and isolated staff interactions, overall reviews affirm that Brookdale Colonial Heights is attentive to residents’ needs and offers a high level of personal care, safety, and support.

There have been no widely reported major changes at Brookdale Colonial Heights as of early 2024. The community continues to operate as part of Brookdale Senior Living, following a person-centered approach in developing individualized care plans to meet the unique needs of each resident.

Costs at this community start at $2,965 and range up to $5,297. The average price in the community is $4,150, which is less than the average price in the area of $4,935. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.