Brookdale Atrium Way 2, located in Jacksonville, Florida, is a senior care facility that provides a continuum of care services ranging from skilled nursing—including nursing home care—assisted living, continuing care retirement community accommodations, and senior living. The facility is certified by Medicare and Medicaid and has been a Medicare participant since September 13, 1996. Currently, Brookdale Atrium Way 2 houses 76 occupants and offers a range of care options for residents with varying needs. Residents can receive full or partial assistance with activities of daily living such as bathing, dressing, toileting, and eating. The facility offers specialized memory care for individuals with Alzheimer’s disease or other forms of dementia. Certified nurses, wound care specialists, diabetes management, and medication administration support proper medical management, while ambulatory and incontinence care are also available.
The facility provides several therapeutic services, including occupational and physical therapy, and has a clinic and on-site pharmacy for healthcare needs. Hospice care and podiatry services are accessible as needed. Active lifestyle and wellness programs are available, such as fitness programs, yoga, and a fitness center. Social engagement is supported through clubs, community activities, and a resident/family counseling program. Residents can enjoy amenities like an enclosed courtyard, indoor walking paths, and both a beauty shop and a barber/beauty salon. Enclosed spaces ensure both safety and opportunities for outdoor and indoor recreation. The community is also equipped with laundry and dry cleaning services, and the dining program features restaurant-style meals, with regular attention to balanced nutrition.
Transportation services from Brookdale Atrium Way 2 include complimentary transportation for both medical and non-medical purposes, supporting residents’ access to healthcare appointments, errands, or outings in the wider Jacksonville area.
Resident and family feedback highlight a variety of experiences. Many have noted positive aspects such as attentive staff, consistent communication, social activities, clean surroundings, and a welcoming atmosphere. Others express concerns regarding staffing levels—particularly in the memory care unit—slow response times, issues with medication management, and the upkeep of the physical environment. Reports of dissatisfaction include the management of dietary restrictions, building maintenance, and instances of impersonal care. Experiences tend to vary by facility area and individual staff members, with some long-term residents expressing ongoing satisfaction with the sense of security and range of available services. No recent major changes or developments to the community were apparent in publicly available information as of 2024.
Costs at this community start at $1,900 and range up to $8,060. The average price in the community is $4,980, which is less than the average price in the area of $5,356. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
