Brompton Heights is a senior living community located in Williamsville, New York. The facility provides a range of senior care services, with a primary focus on memory care. Additional service options include assisted living, continuing care retirement community (CCRC) offerings, and senior living accommodations. The facility specifically serves individuals with Alzheimer’s disease and other forms of dementia, providing specialized support in a secure, purpose-designed environment. Along with long-term residency, Brompton Heights also offers respite care for temporary stays.

At Brompton Heights, care and medical support are designed to address both general and specialized health needs. The community offers comprehensive diabetes care, ambulatory care, incontinence management, and medication management overseen by trained staff. Medical support includes on-site or visiting optometrist and podiatry services, and a therapy room for rehabilitation or maintenance therapies is available. Residents receive assistance with all activities of daily living, including full support with bathing, eating, dressing, and toileting. The campus includes secure areas specifically designed for memory care, with features intended to accommodate and support individuals experiencing memory loss. The facility is a memory-care-only community, meaning every aspect of the living environment and programming is structured to meet the unique requirements of these residents. Safety measures and programming are managed by staff who provide 24-hour oversight.

Brompton Heights offers a variety of group activities and clubs, including arts, games, movie nights, and social gatherings, fostering a sense of routine and engagement for residents. A secured community and structured calendar support those with cognitive impairments while still offering choice and social interaction. Residents have access to a barber and beauty salon on-site.

Complimentary transportation services are provided by Brompton Heights. These transportation offerings can be used for both medical appointments and non-medical purposes, assisting residents with scheduled doctor visits, community outings, shopping, and participation in external events. The goal of this service is to maintain resident independence and access to outside resources.

Resident and family reviews indicate that Brompton Heights is appreciated for its clean and attractive living spaces, a welcoming atmosphere, and a varied activity program. Many commend the respectful, compassionate care from a friendly and attentive staff. A strong sense of community and low staff turnover are also noted as strengths. However, reviews also highlight challenges, particularly in the memory care unit. Concerns have been raised regarding lapses in housekeeping, inconsistent personal care, odors, supply shortages, inadequate activity programming, and reports of verbal mistreatment. Administrative communication, professionalism, and response to behavioral challenges or transitions in care are areas where families have reported mixed or negative experiences. Satisfaction with food quality and complaint resolution also varies. While many residents and families are satisfied with the standard of care, the experiences can depend on the particular care unit and management at the time. As of 2024, Brompton Heights has not reported significant changes in ownership or service expansions, and continues to emphasize tailored wellness programs for its residents.

Costs at this community start at $7,194 and range up to $7,778. The average price in the community is $7,486, which is more than the average price in the area of $6,077. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.