Braswell's Chateau Villa is an assisted living community located in Redlands, California, and is part of the Braswell Family of Companies, which manages several senior living facilities in the region. The facility’s focus is on providing non-medical care and supportive services for seniors who require assistance with activities of daily living (ADLs) in a residential setting. Residents at Braswell's Chateau Villa have access to housekeeping, meal preparation, and personal care services. The facility aims to foster a comfortable, home-like environment for residents.
The care services at Braswell's Chateau Villa are tailored to support residents who need assistance with diabetes management, incontinence care, and ambulatory support. For residents with diabetes, staff can assist with monitoring and management as allowed under non-medical care regulations, such as medication reminders and assistance as appropriate for their licensure. The community also provides incontinence care, offering help with toileting, hygiene, and the appropriate use of supplies to promote resident comfort and dignity. Ambulatory care support is available for residents who require assistance with mobility, whether that involves help moving throughout the facility, transferring, or using mobility aids. The facility offers a barber/beauty salon on-site, allowing residents to access haircuts and basic grooming services without leaving the community.
Braswell’s Chateau Villa provides full assistance with activities of daily living, including bathing, eating, dressing, and toileting. Staff members are available to give hands-on support in these areas as required by individual care plans. The facility’s team assists residents who need comprehensive aid with these personal tasks while respecting privacy and safety.
Transportation services at Braswell's Chateau Villa are provided on a complimentary basis. These services are available for both medical and non-medical purposes, enabling residents to attend healthcare appointments, run errands, or participate in community outings. Complimentary transportation helps ensure residents can maintain their routines and access essential services outside the facility.
Resident and family feedback about Braswell's Chateau Villa is mixed. Many residents and family members praise the friendliness and helpfulness of the staff, and several mention feelings of comfort and appreciation for the kitchen staff’s efforts. However, there are concerns regarding cleanliness, including reports of dirty carpets and worries about hygiene. Food quality receives criticism from some reviewers, with complaints about processed and salty meal options and disappointment in the lack of healthy choices, though some residents are satisfied with the kitchen staff. Safety concerns have been raised, including access to substances and limited night staffing, which has reportedly affected response times to residents’ needs. The facility receives both positive and critical remarks regarding maintenance and infrastructure; while some report responsive handling of minor issues, others cite aging conditions and dissatisfaction with deodorizing practices. Parking is a noted challenge, particularly for families visiting residents. Overall, while many appreciate the staff’s approachability, concerns remain about the environment, nutrition, security, and logistics at the facility. Publicly available web sources do not indicate any major recent changes or developments at Braswell's Chateau Villa.
Costs at this community start at $2,250 and range up to $3,500. The average price in the community is $2,875, which is less than the average price in the area of $5,398. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.