Birch Pointe Health And Rehabilitation

I''ve worked here for 3 years now. My DON and ADON are amazing and always helps the staff when we are shortstaffed. My coworkers are caring and hard working. I always have help when I need it even though nurses are completely short staffed in every facility. Everyday we make the best out of our jobs...

I''ve worked here for 3 years now. My DON and ADON are amazing and always helps the staff when we are shortstaffed. My coworkers are caring and hard working. I always have help when I need it even though nurses are completely short staffed in every facility. Everyday we make the best out of our jobs. Our therapy department is amazing and I''ve seen such great improvement in so many of my patients.

As a family we do not recommend your facility. Too many bad experiences to name them all. Never was able to get a hold of the nurses station by phone. Having one line is a problem no one ever calls you back. The ladies in the rehab department were very nice.

I had my dad stay at Birch Pointe for 10 days. He was treated with the most professional and caring staff. We have had some bad experiences in the past with other facilities but Birchepointe made it to where he and I felt comfortable with staff and the care they provided. If I had concerns about his...

I had my dad stay at Birch Pointe for 10 days. He was treated with the most professional and caring staff. We have had some bad experiences in the past with other facilities but Birchepointe made it to where he and I felt comfortable with staff and the care they provided. If I had concerns about his health they were immediately addressed. My dad is a picky eater so when he refused to eat the dietary manager and nurses would go above and beyond to make what he liked. Which in most facilities we’ve been to in the past say they will but don’t accommodate. Which would cause him to lose weight he couldn’t afford too. The shower room was his favorite because of the whirlpool. He’s been wheelchair bound for 3 years so he got to take a bath and have the whirlpool massage his achy body. Upon walking inside they scan your temperature to stop any infection like the Coronavirus entering and infecting any of the residents. Btw it’s not a hand held digital thermometer. It made me have a peace of mind with my dad staying there. I also notice that the facility is very clean and up to date. The previous facilities we had stayed at where musty and run down needing a up grade like 20 years ago. Reception is very friendly and helpful when needing to know who or where to go for assistance. They also have a bistro where you can by beverages, food and even so yummy deserts. there is so much more I could say about this facility but all in all I’m glad I picked Birchepointe. We were very satisfied with the treatment and care we received. Thank you!

My advice is never put your love ones in this place. My dad entered into Birchpointe in December he never had any water in his room at all. I brought it to their attention several times and nothing. He survived many health issues in his life to die after 6 months upon entering here. They reported ...

My advice is never put your love ones in this place. My dad entered into Birchpointe in December he never had any water in his room at all. I brought it to their attention several times and nothing. He survived many health issues in his life to die after 6 months upon entering here. They reported to me 3 times that a staff member had Covid and on the last time an unmasked employee gave him Covid and he passed away from it in a week. I feel like they took my dad from me by being careless. We had to wear are mask and had our temperatures taken every time we visited him. These are people who are fragile and they should take every precaution possible when around them. I will never forgive them and I have to live with myself for putting him in there. So please, I would advise to not use this facility. DO NOT MAKE THE MISTAKE I DID that cost my dad his life.