Birch Hollow Family is an assisted-living facility with additional senior-living services located in Ann Arbor, MI. The facility is managed and primarily staffed by the owner couple, who are noted for their warm, approachable demeanor and for offering a welcoming, home-like environment. Residents and family members have commented that staff generally listen to concerns and attempt to accommodate individual requests. Birch Hollow Family offers basic assisted-living services, but it does not have dedicated medical or nursing staff on-site. The care and supervision provided are largely overseen by the family owners themselves rather than professionally trained caregivers, which has led to concerns about the adequacy of medical support for residents with higher needs.
Birch Hollow Family operates from a private residential home in a quiet Ann Arbor neighborhood, providing seniors with a more intimate alternative to larger, institutional settings. The facility typically accommodates a small number of residents, fostering a close-knit atmosphere that allows for personalized attention. Accommodations include shared rooms, and residents have access to common living and dining areas. However, families and residents have noted that these areas can be crowded and have limited accessibility, including narrow doorways, a lack of ramps, and bathrooms not ideally suited for individuals with mobility impairments. The overall cleanliness has been described as average, with reports of occasional clutter in the kitchen and shared spaces.
Amenities at Birch Hollow Family are generally simple and in line with the facility’s small, home-based setting. Residents are provided with home-cooked meals, laundry, and basic housekeeping services. There is an emphasis on creating a sense of community through shared meals and informal gatherings. While the facility does not have an organized activities calendar or structured recreational programming, residents may participate in daily household routines, light activities, and outdoor time in the home’s yard or garden when weather permits.
The presence of the owners’ young children in the home and their dual caregiving responsibilities were also cited as factors that may impact the level of attention given to residents. Unlike larger assisted-living communities, Birch Hollow Family does not feature amenities such as on-site beauty salons, transportation services, or fitness centers. There is also no 24-hour medical staff, emergency call systems, or specialized memory care programming. While Birch Hollow Family may suit those seeking a home-like atmosphere with personal care, potential residents with mobility issues or requiring intensive medical oversight may wish to consider these aspects when evaluating their options.
Costs at this community start at $1,895 and range up to $8,455. The average price in the community is $5,175, which is more than the average price in the area of $4,827. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
