Birch Heights is an independent senior living community located in Derry, New Hampshire, and is managed by Holiday Retirement. The facility primarily serves older adults seeking an independent living environment, with additional senior-living support available. Residents occupy private apartments and have access to a range of amenities and services designed to promote an active and comfortable lifestyle. Community features include meal services, weekly housekeeping, laundry service, and regular opportunities for socialization through group activities and scheduled events. Birch Heights does not operate as an assisted living or memory care facility, but residents may engage third-party home health care agencies for extra support if required.

Care and medical support services at Birch Heights focus mainly on fostering independence, but several supports are provided for health and wellness. Residents can access an on-site barber and beauty salon for personal grooming needs and participate in structured fitness programs, including options such as yoga and chair yoga. These are designed to help maintain flexibility, strength, and mobility. Birch Heights offers limited clinical support like podiatry services and medication management, which can be arranged through visiting healthcare providers or third-party agencies. Assistance with activities of daily living (ADLs)—such as bathing, dressing, eating, and toileting—is not routinely provided by the community staff, but residents may coordinate outside help as needed.

The transportation services at Birch Heights include both complimentary transportation and transportation available at cost. These services are available for a range of purposes, including medical appointments, shopping trips, and outings for recreational or social activities. This flexibility enables residents to maintain regular engagement within the local community and supports access to healthcare and essential errands.

Reviews from residents and family members regularly mention Birch Heights’ welcoming and friendly environment, highlighting its well-maintained and clean facilities. Many appreciate the attractive apartments, quality of food, varied activity schedule, and a staff noted for their attentive and responsive approach. The inclusion of amenities such as transportation, laundry, scheduled activities, and light housekeeping are frequently cited as beneficial. However, some concerns have been reported about staff shortages, which can impact the promptness of dining and housekeeping services. The building operates with only one elevator, which can lead to congestion at peak times, and several reviewers have experienced communication issues with corporate or billing departments, though local staff are often praised. Most reviews indicate positive changes in residents’ well-being after moving to Birch Heights, especially for those seeking independent living with access to social activities and routine support; however, individuals needing more extensive personal care are advised to secure additional services. As of mid-2024, no significant changes or new developments to the care offerings have been announced.

Costs at this community start at $4,729 and range up to $11,000. The average price in the community is $7,272, which is less than the average price in the area of $7,565. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.