Bickford of West Lansing, located in Lansing, Michigan, is a care community specializing in assisted living and memory care services for seniors. The facility is designed to support residents who require help with daily living activities and those living with Alzheimer's disease or other forms of dementia. Individualized care plans are developed for each resident, providing a structured approach to personal care, medical support, and social engagement. The community features 24-hour staff availability, medication management services, and a focus on maintaining a homelike environment through amenities such as the Bread Basket Scratch Kitchen dining program.
Bickford of West Lansing offers a range of care and medical support services tailored for memory care needs. These include secure community areas, accommodations purposefully designed for individuals with memory loss, and specialized programming intended to enhance residents’ daily lives and safety. Staff provide full assistance with bathing, dressing, eating, and toileting, as well as support for incontinence care and diabetes management. The facility is also equipped to handle ambulatory residents and those with psychiatric issues. Medication coordination and management are overseen by trained personnel, and courtesy transportation is available for medical appointments. To promote engagement, Bickford offers clubs and community activities.
Family and resident reviews describe a friendly and welcoming staff, good communication with caregivers, and consistent cleanliness and meal quality. Many reviews highlight the staff’s caring approach, with residents often feeling supported and comfortable. However, some negative feedback points to understaffing, delayed response times by staff, and administrative communication challenges, especially during transitions or after a resident’s passing. Inconsistent training and care reliability have also been noted. While the atmosphere and frontline care receive positive remarks, concerns persist regarding reliability and management practices. Prospective residents and families are encouraged to consider both the positive social environment and the reports of staffing and administrative challenges when evaluating Bickford of West Lansing.
Costs at this community start at $3,954 and range up to $5,600. The average price in the community is $4,050, which is less than the average price in the area of $4,351. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
