Bickford of Crystal Lake is a senior living community located in Crystal Lake, Illinois. This facility primarily provides assisted living and memory care services, supporting older adults who require help with daily living activities as well as those living with Alzheimer’s disease or other forms of dementia. The environment is designed to be homelike, with an emphasis on personalized care plans developed to address each resident’s specific needs.
Residents at Bickford of Crystal Lake have access to a variety of care and medical support services. The facility offers medication management, ensuring that prescriptions are administered accurately and on schedule. Specialized memory care services are available for residents with cognitive impairments, with programs structured to provide a secure and stimulating environment. Incontinence care is provided, with staff assisting residents to maintain hygiene and dignity. Ambulatory care supports residents with mobility challenges, and the facility offers full assistance with bathing, eating, dressing, and toileting as part of their activities of daily living support. Diabetes care management is available, including diet monitoring and blood sugar level tracking. The community arranges for podiatry services as needed, and residents also have access to an on-site barber and beauty salon for personal grooming. Residents can participate in clubs and community groups organized by the facility, fostering opportunities for socialization and daily engagement.
Transportation services are available for both medical and non-medical purposes. Bickford of Crystal Lake offers complimentary transportation for scheduled appointments and outings, as well as transportation at cost for other individual needs. This service ensures that residents have access to local clinics, hospitals, and other community resources, as well as social and recreational events.
Review feedback for Bickford of Crystal Lake is mostly positive, with many family members and residents acknowledging the caring and attentive staff. The supportive atmosphere is frequently noted, as are the engaging activities and the quality of the dining experience. Several reviewers highlight the effort of staff and management to provide smooth transitions into the community and maintain a clean environment. However, some concerns are outlined about periods of understaffing, staff turnover—especially in management—and occasional lapses in communication or care consistency. A few incidents, such as billing issues and delays in room availability, are also mentioned. Overall, the majority of feedback reflects satisfaction with the active and welcoming environment, while also identifying opportunities for ongoing improvements in communication, staff stability, and managerial responsiveness.
Costs at this community start at $4,715 and range up to $6,996. The average price in the community is $4,800, which is less than the average price in the area of $5,601. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.