Best Personal Care is an assisted living facility located in Houston, Texas. This community provides a homelike environment with a primary focus on assisted living for seniors, while also offering senior living services. It is licensed by the Texas Health and Human Services Commission. Residents at Best Personal Care receive assistance with key activities of daily living, including bathing, dressing, toileting, and medication management. Support is available around the clock, and residents are encouraged to maintain as much independence as possible. Self-care for eating is expected, while bathing, dressing, and toileting assistance is offered for those who require some physical help.
The facility provides additional care and medical support services, such as memory care for residents with cognitive impairments, and it functions as a secured community to promote safety for those at risk of wandering. Best Personal Care is categorized as a memory care-only community, emphasizing specialized care for memory-related needs with the integration of structured daily routines and secured indoor and outdoor walking paths. Residents receiving ambulatory care, optometrist services, and diabetes care have access to on-site support and consultations as required. Medication management and incontinence care are available, and the facility is equipped to support residents who have psychiatric issues. Care is primarily provided in English, with services oriented toward residents who may need ongoing management for chronic health conditions or special assistance with activities of daily living.
Transportation services at Best Personal Care include both complimentary transportation and transportation at cost. These services are designed to help residents attend medical appointments, run errands, and participate in non-medical outings, supporting their ability to remain active and engaged in the community. The facility also offers activities such as yoga and chair yoga to promote mobility and wellness among residents.
Feedback from residents and families points to significant concerns regarding the quality of care at Best Personal Care. Many reviews cite chronic understaffing, with reports of only one staff member present at times during weekends, which has led to delays in essential personal care tasks, such as changing and supervision. Reviewers have noted insufficient staff training and unfamiliarity with the responsibilities required for proper care delivery. Additionally, communication challenges have been reported, with some staff having limited English proficiency, impeding effective interaction with residents. Overall, recent sentiment among reviewers reflects a lack of confidence in the staff’s ability to provide reliable and comprehensive care, with general dissatisfaction and a tendency not to recommend the facility. No notable recent developments or news relevant to Best Personal Care have been reported in publicly available sources.
Costs at this community start at $2,550 and range up to $6,451. The average price in the community is $4,500, which is more than the average price in the area of $4,364. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
