Bay Harbor Memory Care & Assisted Living is a senior care facility located in DeForest, Wisconsin. The facility provides assisted living services, with a strong emphasis on specialized care for individuals experiencing memory loss due to Alzheimer's disease or other types of dementia. Bay Harbor is structured as a memory care-only community, ensuring that its environment, staffing, and programs are tailored to the needs of residents with cognitive impairments. The community is secured to promote safety and features designs that help accommodate memory loss, such as clear signage, accessible layouts, and indoor walking paths to encourage mobility within a safe perimeter.

Care services at Bay Harbor include comprehensive support for residents who require full assistance with activities of daily living, such as bathing, eating, dressing, and toileting. Medication coordination and management services are provided to ensure that residents' prescriptions are taken accurately and on time. Certified staff are available to assist with ambulatory needs and incontinence care, and diabetes management is supported as part of individualized care planning. Bay Harbor also offers periodic onsite services such as podiatry visits and a therapy room to support residents’ overall health and rehabilitation needs.

Residents of Bay Harbor have access to a variety of amenities intended to enhance daily living and maintain engagement. A full-service barber/beauty salon is available for personal grooming, and therapeutic programs such as yoga and chair yoga are regularly offered. There are organized clubs and community groups as well as life-enrichment activities designed to support socialization and maintain cognitive function. Fitness programs and supervised exercise are available to promote physical wellness. All activities and services are conducted primarily in English.

The facility has experienced significant changes in management and operations over time. Earlier feedback from residents and families, as well as former staff, highlighted concerns such as understaffing, inadequate communication about incidents, substandard physical upkeep, and insufficient care, especially regarding supervision and safety. Issues such as high staff turnover, lack of training, and double-occupancy rooms were also reported. In more recent months, reviews indicate improvements under new ownership and management. Reports cite better communication, a cleaner and safer environment, improved responsiveness, and satisfaction with food and activities, although concerns about adequate staffing and ongoing oversight remain.

Given Bay Harbor’s history, families are encouraged to visit the community frequently and conduct thorough, ongoing evaluations to ensure care needs and expectations align. While there has been progress noted in resident care and facility upkeep following management changes, individual experiences may vary. Prospective residents and their families should consider both past concerns and recent developments when exploring Bay Harbor as a care option.

Costs at this community start at $5,028 and range up to $6,504. The average price in the community is $5,766, which is more than the average price in the area of $5,021. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.