Balmoral Home is a nursing home located in Chicago, IL, providing care and support for individuals who require nursing-level assistance and supervision. The facility offers professional nursing services, social work support, and aids in everyday living for its residents. Balmoral Home is licensed by the Illinois Department of Public Health and participates in both Medicare and Medicaid programs, making it accessible to a wide range of residents seeking skilled nursing care in the Chicago area. The facility is situated on North Clark Street in the historic Uptown neighborhood, allowing for convenient access to local hospitals and medical providers, including Weiss Memorial Hospital and Advocate Illinois Masonic Medical Center, which are both within a short distance.
Some families and staff praise the home for its attentive nursing care, effective COVID-19 safety protocols, and dedication to cleanliness and comfort in the shared areas. Balmoral Home has implemented CDC-recommended infection prevention measures, including regular sanitation of high-touch surfaces, visitor screening, and the use of personal protective equipment for staff to protect residents’ health and safety. Residents benefit from 24-hour nursing care, medication management, and individualized care plans created in collaboration with residents, families, and healthcare professionals. Social services and compassionate staff attention during medical events are noted as positive aspects. Social workers assist residents with care transitions, emotional support, and coordination of medical appointments, helping to ensure continuity of care.
However, resident and family experiences with Balmoral Home have varied widely. Several reviews report challenges with communication, particularly with front desk and nursing staff, along with unaddressed concerns about room cleanliness, maintenance of amenities, and attention to basic resident needs. Criticisms also include issues with hygiene, building odors, and staff conduct in certain instances. These concerns are reflected in both family feedback and state inspection reports, which highlight the importance of consistent quality and responsiveness from staff. It is recommended that prospective residents and families conduct thorough tours and seek clarity on care procedures and staff-to-resident ratios to ensure expectations are met.
Families considering Balmoral Home may find the environment and care to be inconsistent across different units or shifts. Amenities and services offered may include basic medical care, support for daily activities, and access to social services, but prospective residents and their families are encouraged to visit the facility and ask detailed questions to determine suitability for individual care needs. The facility offers assistance with activities of daily living such as bathing, dressing, toileting, and mobility, as well as rehabilitation therapy services including physical, occupational, and speech therapy for residents recovering from illness or surgery. Common areas include dining rooms and lounges, and activities may be offered to promote social engagement, such as group games, religious services, and seasonal celebrations. Room accommodations typically feature shared or semi-private arrangements, with basic furnishings and access to common bathrooms. As with many skilled nursing facilities, amenities at Balmoral Home are designed to prioritize residents’ safety and comfort, though offerings may vary and should be verified during an in-person tour.
Costs at this community start at $1,300 and range up to $9,020. The average price in the community is $5,160, which is less than the average price in the area of $5,549. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
