Avenir Memory Care at Surprise is a senior living community in Surprise, Arizona, specializing in memory care services for residents with Alzheimer’s disease and other forms of dementia. The community’s care model is based on an evidence-based approach that addresses the distinct needs of individuals at various stages of memory loss. Avenir Memory Care at Surprise is a secured community, designed specifically to accommodate and support residents with memory impairments. Its environment features indoor walking paths and layouts meant to reduce confusion and promote safety. The facility focuses exclusively on memory care and does not provide separate assisted living or independent living services.

Medical and supportive care at Avenir includes 24/7 staff presence and individualized care plans to address each resident’s cognitive and physical needs. The facility provides specialized diabetes care, medication management, incontinence care, and ambulatory care for residents with mobility or continence challenges. Assistance is available with all activities of daily living (ADLs) such as bathing, eating, dressing, and toileting, including full assistance where needed. The staff can accommodate residents with psychiatric conditions. On-site medical support services include access to visiting optometrists for vision care; however, there is no on-site physician, and medically trained staff levels may vary.

Avenir offers a range of amenities including a barber/beauty salon, fitness programs, and wellness activities such as yoga and chair yoga. The community also provides daily clubs and opportunities for social engagement, creative activities, and group outings, coordinated by activity directors who focus on resident involvement.

Review summaries from residents and family members present a mixed picture. Many highlight the facility’s clean and modern environment, spacious and well-kept rooms, and praise the staff for their friendliness, compassion, and strong communication, especially during initial tours and move-in. Positive feedback often mentions the variety of daily activities and outings, and satisfaction with the food quality and menu choices. However, concerns are noted regarding caregiver turnover, potential understaffing (particularly among medically trained personnel), inconsistent care quality, and lapses in hygiene and cleanliness standards for some residents’ rooms. Some families report that residents were left unattended or isolated, and a few note a decline in care quality over time or during short-term respite stays compared to longer-term care. While many recommend Avenir for its amenities and some exemplary staff, families are encouraged to be mindful of possible fluctuations in staff coverage and care consistency.

Costs at this community start at $1,741 and range up to $6,839. The average price in the community is $4,290, which is less than the average price in the area of $4,447. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.