Atria Park of St. Joseph’s

We had a very poor and expensive experience in Memory Care at the Atria Park at St. Joseph’s. If your loved one had any negative behaviors associated with dementia/Alzheimer’s. Our 85 year old, 93lb., insulin dependent mother who suffers from mid-stage Alzheimer’s unknowingly had a UTI when w...

We had a very poor and expensive experience in Memory Care at the Atria Park at St. Joseph’s. If your loved one had any negative behaviors associated with dementia/Alzheimer’s. Our 85 year old, 93lb., insulin dependent mother who suffers from mid-stage Alzheimer’s unknowingly had a UTI when we placed her here and became confused and agitated. She hit one of the workers twice. We knew this was out of character for her so we sent her to the hospital where she was admitted for IV antibiotics. We were told that we needed 1:1 care which was provided by an agency they recommended. We then placed her on anti-psychotic meds to hopefully stop episodes of agitation. She was given 3 different medications which resulted in low BP and pulse, lethargy which resulted in syncopal episodes. I was not informed of the 1st incident. The second incident happened while I was there. When we asked the workers for the nurse, we were told that he was on the Assisted Living side and the didn’t know how to reach him as he didn’t answer the walkie-talkie. There were several times where a nurse was unavailable as they were on the AL side. Towards the end of the month, the nursing director stated that we would start tapering the 1:1 care and transition her to their care as there were no further episodes of hitting. Unfortunately, she developed a second UTI and again became agitated and confused. It was reported to me that she hit someone again and we were then told that due to her frequent UTI’s secondary to her anatomy and her colitis, we would need to provide 1:1 care indefinitely 3 days prior to the end of the month. It cost us $16,000.00 for the one month in 1:1 care coupled with the $6,500.00/month for their fees. Of course, they know that no one can afford such exorbitant costs on a sustained basis. The man in the next room has been yelling and screaming out frequently and his wife had to find a new place for him. Most of the food was less than appetizing. When they served fish which my mother does not eat, they offered her such foods as hot dogs despite having discussed her dietary needs at our intake interview. This happened frequently. The facility is quite dated with small rooms. The A/C units are antiquated wall units which are loud and kick on and off all day and night. They supposedly fixed this issue when I complained, however, it was not rectified which frequently woke my mother at night. The patio was full of leaves and unkept. The hallways smell of urine and feces. My advice if you are considering a place for your loved one is to avoid Atria Park at St. Joseph’s, although they advertise being a Memory Care for Dementia/Alzheimer’s patients, if your loved exhibits or develops any of the normal/frequently seen adverse/negative behaviors, look elsewhere.

My family and loved one have had a great experience with the community. The staff are very helpful, caring, and usually go above and beyond to assist the residents and families. Everyone seems friendly. The community has been cleaned when we visit our loved one. There are meals and activities pr...

My family and loved one have had a great experience with the community. The staff are very helpful, caring, and usually go above and beyond to assist the residents and families. Everyone seems friendly. The community has been cleaned when we visit our loved one. There are meals and activities provided to assist with socialization of the residents. Overall, this is a community we would recommend to others.