Atria Park of San Mateo, located in San Mateo, CA, is a senior living community specializing in assisted living and memory care. The facility serves older adults requiring varying levels of support with daily activities, offering a safe and supportive environment designed to accommodate those with Alzheimer's disease and other forms of dementia. Memory care services are provided within secured areas structured specifically for residents with memory loss, employing programs and layouts tailored to their needs. The residence features a dedicated staff available 24 hours a day, offering assistance with activities of daily living including full support with bathing, dressing, eating, and toileting.
The community offers a range of care and medical support services including 12- to 16-hour nursing coverage per day and the presence of licensed nurses on-site to oversee residents’ health needs. Medication management is provided, ensuring medications are administered and monitored according to physician directions. The facility accommodates complex care requirements such as incontinence care, ambulatory care, and diabetes management. Hospice care is available for residents with advanced medical needs, while a mental wellness program supports residents’ emotional and behavioral health. Spiritual needs are addressed through the availability of a worship space. To promote fitness and mobility, indoor and outdoor walking paths are provided alongside structured fitness programs. Supplementary offerings include laundry and dry cleaning services. The community also supports speakers of Mandarin and Spanish.
Community life at Atria Park of San Mateo is enriched by clubs and social groups, intended to foster engagement and interaction among residents. The design prioritizes the safety and well-being of those with memory loss, with secure areas and programs developed for cognitive support. The facility features common areas that may be staffed or structured to encourage group participation, alongside settings for quiet time or reflection.
For transportation, Atria Park of San Mateo offers transportation arrangement services for non-medical purposes. This service assists residents in accessing errands, shopping, social events, or outings in the local area, although it does not specifically include transportation to medical appointments.
According to resident and family reviews, Atria Park of San Mateo is generally observed to maintain a clean, well-kept environment with a community atmosphere that offers frequent social opportunities and high engagement through scheduled activities. Many families and residents appreciate the attentiveness of the staff, particularly within the memory care program, and highlight an overall improvement in health and well-being following a move to the facility. The dining experience, including food quality and nutritional support, is often praised. However, there are reports of inconsistencies in administration, follow-through on care plans, responsiveness to maintenance and medication needs outside memory care, and challenges with communication, especially regarding policies and changes in care requirements. Concerns about staff turnover and occasional gaps in complex medical support, particularly for advanced needs like diabetes care, have also been noted. Despite some issues with the age of the physical facility, most families cite the professionalism of staff and the welcoming community as positive aspects, while a minority of reviewers express concerns about safety and care continuity that may warrant careful consideration. As of early 2024, there have been no major recent changes reported at the facility.
Costs at this community start at $4,395 and range up to $4,495. The average price in the community is $4,461, which is less than the average price in the area of $6,080. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.