Atria Hillcrest, located in Thousand Oaks, California, is a senior living community providing independent living, assisted living, and memory care services. Residents at Atria Hillcrest have access to a range of support options tailored to their individual needs, including assistance with activities of daily living and specialized care for individuals living with Alzheimer’s disease or other dementias. The community offers both short-term and long-term care, with nursing support available for 12 to 16 hours per day, and nurses on call 24/7 for emergencies. Additional health and wellness services at Atria Hillcrest include medication management, a mental wellness program, hospice care coordination, and fitness programs. The community features a secured memory care neighborhood with an enclosed courtyard, providing a safe environment for residents requiring a higher level of supervision. Amenities designed to support resident well-being include a cognitive learning center, wellness programs, and a variety of activities for cognitive stimulation and social engagement.

For residents’ convenience and comfort, Atria Hillcrest offers laundry and dry-cleaning services, an on-site barber and beauty salon, indoor walking paths, and a fitness center equipped for regular exercise and yoga, including chair yoga options. Social and recreational opportunities are also provided through clubs and community groups. Meals are prepared by in-house chefs and served in common dining areas, and regular events and activities are scheduled to promote social interaction and engagement.

Transportation options at Atria Hillcrest include scheduled transportation for medical appointments, errands, and local events. In addition, staff can arrange transportation for non-medical purposes as needed. These services are in place to help residents maintain access to healthcare providers, participate in community activities, and manage personal errands without the need for personal vehicles.

Resident and family feedback commonly describes Atria Hillcrest as a clean, attractive, and welcoming environment with staff who are attentive and friendly. Many people report positive experiences with meals, activities, and the overall sense of community. However, concerns are frequently raised regarding the high and increasing cost of care, making affordability a challenge for some families. Other recurring issues include staffing challenges, particularly in the memory care unit, with reports of high turnover, chronic understaffing, and inconsistent management responsiveness to concerns. Some families have expressed disappointment when care or support levels did not meet expectations, especially after interactions with sales personnel. Overall, while many residents feel safe and at home within the community, experiences regarding staff consistency and care quality can vary. No notable building renovations or major developments have been reported as of June 2024.

Costs at this community start at $3,995 and range up to $6,970. The average price in the community is $4,738, which is less than the average price in the area of $5,783. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.