Astoria Health and Rehabilitation Center is located in Winter Haven, Florida, and operates as a nursing home providing both short-term rehabilitation and long-term care, as well as assisted living and respite services. The facility has a capacity for 120 residents, with 114 current occupants, and has been certified by Medicare and Medicaid since December 13, 2010. The center offers 24-hour nursing care and a range of therapy services, including physical, occupational, and speech therapies, tailored for those recovering from surgery, managing chronic conditions, or rehabilitating after events such as stroke. Specialized clinical services are available onsite, including wound care, pain management, hospice care, cardiac care, and podiatry. Dental care and counseling services for residents and families are also available, and the facility is equipped to provide support for individuals with psychiatric needs. Resident and family councils are in place to help facilitate communication and advocate for resident needs.
The center supports residents with activities of daily living, offering some physical assistance with bathing, dressing, and toileting, and standby supervision for eating. Additional amenities include laundry and dry-cleaning services, and opportunities for social engagement through clubs and community activities. Astoria also accommodates resident and family involvement in care planning and community life.
According to resident and family feedback, Astoria Health and Rehabilitation Center is recognized for its friendly, compassionate staff and a generally clean environment. The therapy and rehabilitation departments have been frequently praised for their skill and attentiveness, and administration receives positive remarks for responsiveness to residents’ needs. Many reviewers note a welcoming atmosphere and effective teamwork among staff. However, some families report dissatisfaction in other areas, such as communication gaps regarding care planning, infrequent updates from medical staff, and issues with lost personal items or care coordination. Concerns have also been raised about the quality of hospice care, supplies management, and perceived lack of staff responsiveness, particularly during end-of-life support scenarios. Internal staff reviews mention workplace management challenges, including reports of favoritism, low staffing, and limited management receptiveness to reported issues.
Overall, Astoria Health and Rehabilitation Center provides a wide array of skilled nursing and rehabilitation services supported by clinical and allied health professionals, with a mix of positive and critical experiences reported among its community members. The facility remains a Medicare and Medicaid-certified provider as of 2024, with ongoing licensure and regulatory compliance.
Costs at this community start at $1,000 and range up to $8,638. The average price in the community is $4,819, which is less than the average price in the area of $5,091. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
