Arcadia Care at Aledo is a care facility located in Aledo, Illinois, offering both nursing home and assisted living services. It provides a range of healthcare and support services, including 24-hour skilled nursing care certified by Medicare and Medicaid. The facility caters to residents requiring assistance such as stroke care, speech therapy, occupational therapy, and physical therapy. Additionally, Arcadia Care at Aledo provides incontinence care, ambulatory care, podiatry services, diabetes care, medication management, hospice, and memory care. For convenience, a barber and beauty salon is available on-site, and residents and their families can participate in councils to offer feedback on the services received. The facility has been a Medicare participant since June 1, 1996, and offers respite care to relieve caregivers temporarily.
However, reviews from residents and families indicate several significant concerns regarding the quality of care and staff behavior within the facility. Feedback highlights issues such as rude and negligent conduct by staff, with numerous complaints about unresponsiveness and inadequate hygiene practices, such as failures to change bandages. There have been reports of residents experiencing long waits for assistance, and an instance of aggressive treatment by a certified nursing assistant (CNA) raises concerns about staff conduct. Additional systemic issues include frequent shortages of food and supplies, cleanliness problems, and reports of insects in resident rooms. Former employees noted for their caring nature reportedly left due to inadequate compensation, contributing to the overall consensus advising caution for potential residents, especially those vulnerable, in considering this facility.
Costs at this community start at $3,346 and range up to $6,083. The average price in the community is $4,714, which is more than the average price in the area of $4,674. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
