Arbor Terrace Willistown is a senior living community located in West Chester, Pennsylvania, offering both assisted living and memory care services. The facility is designed to support older adults who require help with daily activities, as well as individuals living with Alzheimer's disease or other forms of dementia. Residents benefit from an environment that aims to promote safety and engagement through tailored care plans and a range of support options.

The care team at Arbor Terrace Willistown provides assistance with activities of daily living such as full support with bathing, dressing, and toileting, and some physical assistance with eating when needed. Medication management services are in place to help ensure residents receive their prescribed treatments, and medical support extends to diabetes care and podiatry services. Memory care programming focuses on engaging residents in safe, structured routines, with secure community areas to help prevent wandering and promote peace of mind. The community supports individuals who require incontinence or ambulatory care, and it incorporates protocols designed to address these needs on a regular basis. Residents can participate in a variety of clubs and community activities, including group events and wellness programs like yoga and chair yoga, which are adapted for different physical abilities. Indoor and outdoor walking paths allow for safe exercise and recreation throughout the year, and an on-site barber/beauty salon provides grooming services.

Transportation at Arbor Terrace Willistown includes complimentary options for both medical and non-medical purposes. This service helps residents access appointments, outings, and errands, contributing to their autonomy and convenience.

Review summaries reveal a range of experiences among residents and families. Many report satisfaction with the welcoming atmosphere, property cleanliness, and the attentiveness of staff. Positive feedback emphasizes the active engagement offered through facility activities and compassionate, individualized care, particularly in the memory care unit, where residents are noted to be calmer and treated with dignity. Conversely, other reviews cite concerns regarding medication management, inconsistent staffing in memory care, communication gaps with management, and instances of resident neglect. Some families mention these issues led to changes in care arrangements. Despite these concerns, the facility remains recommended by some for its physical environment and overall support from dedicated staff members. As of June 2024, Arbor Terrace Willistown has not announced significant new developments or expansions.

Costs at this community start at $3,995 and range up to $7,995. The average price in the community is $5,995, which is less than the average price in the area of $6,303. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.