Arbor Terrace Exton

It’s a beautiful facility and many of the caregivers there are lovely. However, there is a real inconsistency in the level of care. It’s a LOT of money to spend to have your issues go unaddressed.

Our family spent a fair amount of time planning and researching not just the facility but the people who would be caring for our loved one. Over the year from our first contact through the moving date, just recently, we crossed paths with the most professional, knowledgeable and down to earth group ...

Our family spent a fair amount of time planning and researching not just the facility but the people who would be caring for our loved one. Over the year from our first contact through the moving date, just recently, we crossed paths with the most professional, knowledgeable and down to earth group of folks at Arbor Terrace-Exton

I am a memory care advisor at a local memory care who has had the pleasure of working with Memory Care Director and Nurse, Lisa to assist and educate families in the appropriate placement for a loved one. I have never thought of communities local to me as competition but as a genuine resource. we ar...

I am a memory care advisor at a local memory care who has had the pleasure of working with Memory Care Director and Nurse, Lisa to assist and educate families in the appropriate placement for a loved one. I have never thought of communities local to me as competition but as a genuine resource. we are all in this together to assist families on this journey. Recently, lisa and I worked together to accommodate a family and the transition was seamless. I appreciate receiving and referring to other buildings especially here, that may be more appropriate for personal care needs. We all have our specialties and I find it to be very useful and helpful to work together as Lisa and I do. Keep up the great work Lisa and team.

I cannot say enough great things about Arbor Terrace. Our family had searched for senior living for so long, that we were starting to lose hope. After driving by this community, we thought we may as well go see what it has to offer for ourselves. When we came in to tour, we met with Megan, their Sal...

I cannot say enough great things about Arbor Terrace. Our family had searched for senior living for so long, that we were starting to lose hope. After driving by this community, we thought we may as well go see what it has to offer for ourselves. When we came in to tour, we met with Megan, their Sales Director. Megan was so welcoming, warm, empathetic, and compassionate. It was obvious to see how much she cares about seniors and that she is absolutely in the right industry. She was so knowledgeable and answered all of our questions which, proved how passionate she is for Arbor. On the tour, we were able to see how beautiful the community is and how it truly was built with seniors in mind, and to look like a home for its residents. The whole time we walked the community, Megan talked to every resident she saw and knew all of them by name. This was something we did not see at other communities, and were truly blown away by this. This is what we had been looking for all along for our mom, a family-like feel in an active community. And as far as active goes, they had so many residens out and about in various activities, which showed us that our mom would not be left in her room all day, which was one of our biggest fears. We also met met Allie and Kristie, and they answered questions we had about the activities they do with their residents, which is a lot, since they truly do activities seven days a week. What a fun place to live! We met Lisa, their Memory Care Director, too, who even gave us her business card in case we had any questions later for her. We were highly impressed during our entire tour! Megan and her team are why we chose Arbor as we know the people are what make up a great community. Since our mom has officially moved in, our family has had the best experiences with Donna, their head nurse, who is caring, and also direct, which we highly appreciate. Their other nurses and staff, from Maureen, to Brittany, to Bonita, are all so nice and caring, that we could not have asked for a better move in experience for our mom from a great community and amazing employees. Our mom is finally getting the socialization she needed from a phenominal community, staying busy every day, and we could not be happier. We finally feel at peace and no longer worry abour our mom. I hope this can help someone else, who is looking into senior living. You cannot go wrong with Arbor.