Arbor Oaks Terrace Memory Care Residence is located in Newberg, Oregon, and provides specialized assisted living with a primary focus on memory care services for individuals living with Alzheimer’s disease or other forms of dementia. The facility offers 24-hour care within a secured community setting designed specifically to accommodate the unique needs and safety requirements of residents experiencing memory loss. Arbor Oaks Terrace is a memory care-only community, and its environment includes features such as outdoor walking paths, secure courtyards, and common spaces that support resident supervision and engagement. Amenities available to residents include a barber and beauty salon, walking paths, and clubs and community activities tailored to stimulate cognitive and social interaction.
The care and medical support services at Arbor Oaks Terrace encompass a range of health and personal care needs. Residents receive individualized care plans, including assistance with activities of daily living such as bathing, eating, dressing, and toileting, all provided with full assistance as needed. The community offers incontinence care management, ambulatory care for those who can walk with or without assistance, and diabetes care monitoring and support. Medication management is handled by trained staff to ensure safety and accuracy, and visiting specialists provide podiatry and dental services for residents. The facility also facilitates regular medical oversight suited to the changing needs of residents with dementia, focusing on dignity and comfort.
In addition to on-site care, Arbor Oaks Terrace provides complimentary transportation services for residents’ medical appointments and non-medical purposes. This supports access to healthcare providers, as well as community outings or activities outside the residence, enhancing residents’ ability to remain connected to the broader community and meet personal needs.
Resident and family reviews for Arbor Oaks Terrace Memory Care Residence present a mixed perspective. Many reviewers describe positive experiences, noting staff compassion, friendliness, and efforts to build a supportive, homelike environment with engaging activities and transparent communication, especially during challenging periods like the COVID-19 pandemic. Positive feedback often focuses on residents receiving individualized attention, opportunities for personal interests, and clear safety protocols. However, there are also significant concerns reported, particularly around chronic understaffing, high staff turnover, and management practices. Several reviews cite lapses in resident care during periods of limited staffing, a reliance on psychotropic medications to manage behaviors, and insufficient responses to the needs of residents with more complex health profiles. Some staff have expressed concerns about workload and support, echoing family comments on inconsistent care quality.
Prospective residents and families should consider both the positive testimonials and the critical feedback about staffing, care approaches, and management responsiveness when evaluating Arbor Oaks Terrace as a memory care option.
Costs at this community start at $1,500 and range up to $7,265. The average price in the community is $4,382, which is less than the average price in the area of $4,837. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
