Alten Haus is an assisted living facility located in Neenah, Wisconsin. This community is designed to provide comprehensive support for older adults requiring assistance with daily activities, within a home-like environment. The facility focuses on supporting residents with various care needs, including those related to mobility, memory loss, and chronic medical conditions, while also providing a range of on-site amenities and services to support quality of life.

Alten Haus offers specialized care for residents experiencing incontinence, ambulatory challenges, and conditions resulting in memory loss. The community is designed to specifically accommodate individuals with memory-related conditions, and operates as a memory care-only environment. Staff members provide direct assistance with bathing, eating, dressing, and toileting, all at the full assistance level for those who require it. Medical support at Alten Haus includes services for diabetes management and podiatry care, as well as an ability to accept residents with psychiatric issues. These services are delivered with attention to individual needs and are supplemented by oversight from licensed professionals, ensuring monitoring and intervention for acute and chronic health concerns. Additional amenities available on-site include a barber/beauty salon for resident grooming and personal care needs.

Transportation services are available at cost for both medical and non-medical purposes. This enables residents to attend external medical appointments, run personal errands, or participate in social outings as arranged by the facility or requested by residents and families.

According to resident and family reviews, the care provided by staff at Alten Haus is positively noted, with staff described as kind and attentive, and families expressing appreciation for the service their loved ones receive. However, there are recurring concerns regarding the facility's physical maintenance, with reports highlighting cleanliness issues, an outdated and sometimes malodorous environment, slow responses to maintenance requests, and unmet promises from management regarding facility upkeep. Safety concerns have also been mentioned in connection with these maintenance issues, though some reviewers observe that residents seem content overall. The general consensus is that, while care provided by staff meets family expectations, attention to facility maintenance and cleanliness remains a point of concern for several reviewers.

Costs at this community start at $3,372 and range up to $6,789. The average price in the community is $5,080, which is more than the average price in the area of $5,032. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.