Alpha Home - A Waters Community, located in Indianapolis, Indiana, is a skilled nursing facility providing both short-term rehabilitation and long-term care services. The primary focus of the facility is nursing home care, with residents receiving support from clinical staff 24 hours a day. Alpha Home provides individualized care plans for each resident, ensuring that support is aligned with specific medical conditions and needs. These care plans typically address wound care management and medication administration, both of which are overseen by trained nursing personnel.
The facility supports a range of therapeutic services, including physical, occupational, and speech therapy, aimed at aiding residents in regaining functionality and maintaining their independence where possible. Respite care options are available for those who need temporary assistance or recovery support, and collaboration with external hospitals, including Saint Louis University Hospital, helps facilitate continuity of medical care when necessary.
Residents at Alpha Home receive assistance with daily living activities such as full support for bathing, dressing, and toileting, and standby supervision for eating. Medication management services include dispensing and tracking medications, though there have been frequent concerns raised by residents and families about medication errors and missed doses. Some residents have reported delays in accessing doctors or specialists, including psychiatric care, and ongoing issues with communication between staff and patients.
Family and resident reviews have highlighted serious concerns regarding the professionalism and responsiveness of the staff, particularly during night shifts. Issues reported include a lack of timely response to alarms, incidents of disrespectful behavior, and challenges in obtaining staff identification when requested. Administrative leaders such as the head administrator and head of nursing are credited with addressing issues when present, though difficulties often escalate during their absence. Some residents have also expressed fears regarding retaliation after expressing concerns, which has led some families to seek intervention from advocacy organizations. Despite these challenges, Alpha Home continues to operate as a provider of skilled nursing and rehabilitation services for individuals requiring comprehensive medical and personal care.
Costs at this community start at $1,547 and range up to $8,118. The average price in the community is $4,832, which is less than the average price in the area of $5,008. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
