Springdale Village Healthcare, located in Mesa, Arizona, is a senior care community that provides a range of services, chiefly skilled nursing care and long-term residential care. The facility accommodates residents requiring nursing-home-level support, and also offers assisted living options for those seeking less intensive daily assistance. Rehabilitation services, including physical, occupational, and speech therapy, are available to individuals recovering from surgery, illness, or injury. The facility also delivers respite care and specialized programs aimed at supporting individuals living with memory impairments.

Springdale Village Healthcare offers a selection of healthcare and supportive services. Clubs and organized community groups are available, providing residents with opportunities for social interaction and engagement. Incontinence care and ambulatory care are also included among the support options, tailored to meet varying levels of resident need. Full assistance can be provided with activities of daily living such as bathing, dressing, and eating, while toileting support is available for those requiring some physical assistance. The facility utilizes care innovations, including the Quietcare system for remote resident monitoring and an electronic Medication Administration Record (eMAR) system to uphold accuracy in medication delivery. Onsite amenities include a barber and beauty salon for personal grooming needs. For residents managing diabetes, specialized care services are available. The community also arranges transportation for medical appointments.

Transportation services at Springdale Village Healthcare include complimentary transportation for residents. This service is offered for both medical and non-medical purposes, ensuring that residents can attend necessary healthcare appointments, as well as other outings, at no additional cost. The arrangement aims to support residents’ ongoing access to essential healthcare and maintain their connection to the wider community.

Resident and family reviews of Springdale Village Healthcare reveal significantly mixed experiences. Some reports highlight serious issues, such as missed or delayed medications, insufficient pain management, and periods where residents were left unsupervised. Staffing concerns, especially on weekends, have been cited, with some individuals voicing dissatisfaction about slow response times and inadequate assistance with personal needs like toileting. Administrative responsiveness has been questioned by a segment of families, with reports of ineffective communication and management concerns. Conversely, other reviewers note positive experiences, describing supportive staff, strong therapy programs, and a welcoming physical environment. Positive feedback often centers on individual staff members and effective rehabilitation services. Accordingly, the quality of care appears to vary within the facility and may depend on both specific caregivers and overall staffing levels. The community’s focus remains on delivering tailored care and rehabilitation, but experiences identified in reviews underscore the importance of ongoing attention to staffing and communication.

Costs at this community start at $1,741 and range up to $6,839. The average price in the community is $4,290, which is less than the average price in the area of $4,384. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.