Aljoya Mercer Island is a continuing care retirement community located in Mercer Island, Washington, and managed by Era Living. The community offers independent living and assisted living services for seniors, providing a spectrum of options to accommodate varying care needs. Residents benefit from personalized care plans, with access to amenities and services designed to support both daily living and long-term health.
Medical and care support at Aljoya Mercer Island is comprehensive. Licensed nurses are available to assist residents with health monitoring, medication management, and care coordination. The community provides assistance with activities of daily living, offering support with bathing and dressing for individuals who require some physical help, while self-care is typically encouraged for eating and toileting. Specialized care services available include incontinence care, ambulatory care, and diabetes care, as well as memory care for residents with cognitive impairments. On-site hospice care can be arranged for those with advanced care needs, ensuring comfort and support at all stages of aging. Access to a podiatrist is provided to address foot health. Residents may also consult with a massage therapist for wellness, and participate in fitness programs tailored for older adults. Additional support includes laundry and dry cleaning services.
Aljoya Mercer Island features a barber/beauty salon for grooming needs, and offers Mandarin language support for residents who require or prefer communication in Mandarin. Numerous clubs and communities within the facility create opportunities for social interaction and engagement. The community places emphasis on resident involvement and empowerment, with frequent input from residents shaping activities and operations. A variety of structured activities, social programs, and communal spaces—including a garden, pool, and restaurant-style dining—are available for socialization and enrichment.
For transportation, Aljoya Mercer Island provides both complimentary transportation and transportation at cost. These services are available for medical appointments, shopping, and other non-medical outings, ensuring residents have access to healthcare, social events, and errands as needed. Scheduling accommodates a range of needs, supporting resident independence both within and beyond the community.
Resident and family reviews consistently note the high quality of care and attention provided by staff at Aljoya Mercer Island. Staff members are described as kind, attentive, and supportive, fostering a welcoming environment that supports smooth transitions and flexible care as residents’ needs change. A sense of community, empowerment, and engagement are commonly highlighted by both residents and their families. While one reviewer mentioned occasional inattentiveness at the front desk, overall customer service is regarded as a significant strength. The facility receives positive feedback for the cleanliness and attractiveness of its environment, as well as for creating a meaningful community experience for residents. As of mid-2024, there are no major changes reported in the range of care services offered.
Costs at this community start at $3,945 and range up to $9,080. The average price in the community is $6,512, which is more than the average price in the area of $5,492. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
