Addison of Willow Pond, located in Penfield, New York, is a senior living community that primarily offers independent living accommodations. Operated by Heritage Senior Living, the community is designed to support residents seeking a residential environment that promotes both autonomy and wellness. Addison of Willow Pond also provides assisted living and enhanced assisted living services, enabling residents to access progressively greater care and support as needed. The campus features a variety of elegant living spaces and common areas, fostering opportunities for socialization and engagement.

The care and medical support available at Addison of Willow Pond are structured to address the diverse needs of residents. Medication management services are available to assist residents in organizing, administering, and monitoring their prescribed treatments. Amenities such as an on-site barber and beauty salon offer convenient grooming services. Fitness programs, including regular exercise classes as well as yoga and chair yoga, are provided to encourage physical health and flexibility. Podiatry services are available on-site or by arrangement, focusing on preventive and ongoing foot care. For individuals who require additional assistance, the community can provide help with activities of daily living such as bathing, dressing, eating, and toileting, as part of a personalized care plan that supports self-care routines.

Transportation services at Addison of Willow Pond are offered to facilitate both medical and non-medical appointments in the local area. Complimentary transportation is available for scheduled medical appointments and essential errands, while transportation at cost can be arranged for other personal or recreational outings as required. These transportation options are intended to help residents maintain their independence and access necessary services in the broader community.

Resident and family feedback indicates a generally positive atmosphere at Addison of Willow Pond, with many comments emphasizing the professionalism and kindness of the staff, the welcoming nature of the community, and the quality of accommodations, food, and activities. Many reviewers note the attentive care provided by staff, who are known for greeting residents by name and respecting individual preferences. However, a small number of reviews indicate concerns about financial aspects, such as rent increases and some reductions in services like transportation, activities, and housekeeping. Despite these concerns, Addison of Willow Pond is frequently recognized as a recommended choice for those seeking independent senior living with a strong emphasis on community and attentive care. Recent publicly available information suggests services continue as described, with no significant changes or new developments as of mid-2024.

Costs at this community start at $2,300 and range up to $8,010. The average price in the community is $5,155, which is less than the average price in the area of $5,908. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.