A Heart that Cares is an assisted living facility located in Taylor, Michigan. The community specializes in providing residential support to adults who require varying levels of assistance with daily activities while promoting as much independence as possible. The facility’s environment is structured to offer both safety and comfort, with on-site amenities and a team of caregivers who provide individualized care to each resident.
In terms of specialized care and medical support, A Heart that Cares accommodates a range of needs, including diabetes management. Trained staff assist with monitoring blood sugar levels, meal planning appropriate for diabetics, and medication administration as prescribed. The community offers memory care services, featuring a secured environment designed for the safety of individuals with Alzheimer’s disease or other forms of dementia. Staff members are experienced in redirecting behaviors and providing structured routines to support memory-impaired residents. The facility also delivers incontinence care and ambulatory support, offering personalized assistance with toileting and mobility. Residents may access a massage therapist for therapeutic services as needed. The facility provides both indoor and outdoor walking paths for safe, supervised exercise. A Heart that Cares is structured as a memory care-only community, emphasizing security and specialized programming for residents with cognitive challenges.
The community offers full assistance with activities of daily living, including bathing, eating, dressing, and toileting. Medication management is provided by staff trained to administer, track, and reorder prescriptions while communicating with family and medical providers. Fitness programs are available and focus on the abilities and limitations of each resident. Communication between residents and staff is supported in English, French, and Spanish, ensuring broader accessibility and reducing language barriers for residents whose primary language is not English.
Transportation services at A Heart that Cares include complimentary transportation for medical appointments and non-medical purposes, such as errands or social outings. This service aims to help residents maintain their health appointments, participate in community engagement, and support general well-being.
Reviews from residents, families, and staff indicate a wide variety of experiences. Some families praise the quick, compassionate, and attentive care from staff, noting a home-like atmosphere and sensitivity to residents’ emotional needs during significant life changes. Positive accounts describe caregivers and managers as responsive and supportive. In contrast, some reviews highlight significant concerns, such as insufficient follow-through on promised care, poor communication, and irregular management practices—particularly in staff payroll and paperwork handling. Criticism includes concerns about organization and a perceived lack of regard for both employees’ and residents’ needs. Overall, while some report high satisfaction with the facility’s care quality, others point to inconsistencies in communication, responsiveness, and organizational standards.
Costs at this community start at $1,895 and range up to $8,455. The average price in the community is $5,175, which is more than the average price in the area of $4,643. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
