Soundview Rehabiltation And Health Care Inc

It is understandable and often assumed that those who work in these facilities are often overworked and underpaid. That said, during the two weeks that dad stayed here, he was not assisted to the restroom three days in a row- despite doctor''s orders to be assisted by nurses aides. [The button must ...

It is understandable and often assumed that those who work in these facilities are often overworked and underpaid. That said, during the two weeks that dad stayed here, he was not assisted to the restroom three days in a row- despite doctor''s orders to be assisted by nurses aides. [The button must not have worked during his stay? Or?] Also, bedding is not changed unless your family comes to give you clean linens and tidy your room. Dad also was given preemptive medicine that he did not need that messed with his blood pressure. We hope that the nurses aides will have [mandatory] training for the well-being of their clients. Or, at the very least, if you do plan on coming here, be sure to call a team of loved ones to help support you during your stay. *This is vital anywhere for elder care.*

I went to this rehab facility after having a lumbar spinal fusion at the hospital across the street. Frankly, I was shocked when I was taken to my room. It looked like a 60 year old motel 6. The paint was peeling off the walls. There were 2 beds, both looked to be very lumpy and uncomfortable. The b...

I went to this rehab facility after having a lumbar spinal fusion at the hospital across the street. Frankly, I was shocked when I was taken to my room. It looked like a 60 year old motel 6. The paint was peeling off the walls. There were 2 beds, both looked to be very lumpy and uncomfortable. The bathroom was not heated and therefore very cold. The toilet seat had its paint worn off and looked very unsanitary. When I turned on the water tap, it spurted out brown water like sometimes happens when the water is turned off. Maybe that’s why it did that. So, that was my first impression. The room itself was very small, no room for a comfortable chair for a visitor to sit on. I got into the bed and they handed me the control for raising the head and foot of the bed. The control was attached to the foot of the bed with a very short, very tightly coiled cord. When I let go of the device it went flinging out of my hand way off the end of the bed. I couldn’t retrieve it and there was no good place to put this where I could reach it and not having it being flung out of my hand. The pillow was hard and lumpy and had a rubberized pillow cover on it which was very uncomfortable. Even though this was supposed to be maybe a 2 day stay, I was interviewed and examined as though I were moving into an assisted living facility for an extended stay. It looked and felt like it was an assisted living facility, a dumpy one at that, where they simply saved a bed or 2 for post op patients that needed a little P.T. before going home. I insisted on going home the very same evening that I got checked in. There was no way I was going to spend the night there. They were not happy about this, but I really didn’t care. I just wanted to leave. We still had the wheelchair in the room from the hospital, so my husband packed everything up, got me into the wheelchair and out we went. No one even offered to help me get into the car. Luckily, my husband was able to manage this on his own. I can’t really speak to the care by the staff, or anything else since I didn’t stay long enough to find out.