Baldwin House of Oakland

[name removed] was wonderful to work with. It was very clean and the staff friendly. Value for cost was very good. We ended up moving him to[community name removed], but only because we could opt out of the food and pay less in rent (fee removed vs fee removed) - and because my husband's cousin has...

[name removed] was wonderful to work with. It was very clean and the staff friendly. Value for cost was very good. We ended up moving him to[community name removed], but only because we could opt out of the food and pay less in rent (fee removed vs fee removed) - and because my husband's cousin has a home health contract there and my father-in-law needs assistance in order to live in an independent living location. Our circumstances are unique. We are trying to do everything we can to keep him in Michigan and not have to bring him down to Georgia away from his family and friends. Other very subtle differences between the two locations that I thought were superior at Baldwin House: the entrance to the facility was very open and not closed off at Baldwin house; the units had large closets that had better accessibility; At elm haven , the kitchen was a little bit larger, but since it's still wasn't really an eat-in kitchen, I would've preferred a slightly smaller kitchen and more room in the living room; a Baldwin House, the living room, had luxury plank vinyl as opposed to carpet that makes it a little bit easier to walk if you have a rolling walker and easier to clean; finally, I don't know whether this is an advantage, or not, but it Baldwin house, the default for the stove was "off". I think this is because you can't opt out of meals, and they wanted to discourage cooking inside of the unit. However, you could opt to have the oven turned on. With my father-in-law we were able to get by with a countertop to burner plug-in and a microwave.

It saddens me to say that the team in place to manage this facility will never be professionally acceptable to me. I have been yelled at more times than I can count by [name removed] the enrichment director, [name removed] was the assistant director of the facility and he is by far the most disrespe...

It saddens me to say that the team in place to manage this facility will never be professionally acceptable to me. I have been yelled at more times than I can count by [name removed] the enrichment director, [name removed] was the assistant director of the facility and he is by far the most disrespectful, mean, demeaning person I've ever had to deal with. [name removed] is a person that I actually feel eerie being around, [name removed] runs the Ace team, they have nasty dispositions, they use foul language, never wear gloves and touch multiple people at once. I have never lived in a place that I dislike as much as I do this facility. The smell of urine and feces was so prominent for the first four months I lived there in the hallways, I couldn't stand it. Urine and cigarette smoke smells are normal in the dryers, cigarette smoking in the apartments are on the weekends, you can smell it. [name removed] doesn't address concerns appropriately when there is a stove fire, I feel sorry for this company. [name removed] rocks.